FAQ
Where is ZB based?
Where is ZB based?
We proudly call Karawang, Indonesia our home.
Do you have an offline store?
Do you have an offline store?
Yes, find us here!
Are your items ready stock?
Are your items ready stock?
Yes—all items listed are ready stock, unless otherwise noted in the product description.
How can I check sizing and measurements?
How can I check sizing and measurements?
Each product has a detailed measurement guide in its description box.
If you need further help choosing the right fit, don’t hesitate to reach out.
What if my order arrives with a defect?
What if my order arrives with a defect?
We’re so sorry if that happens! Please refer to our Return & Exchange Policy for the steps, or contact us directly via:
📱 WhatsApp: +628111266770
Can I return or exchange sale items?
Can I return or exchange sale items?
All sale and discounted items are final sale and not eligible for return or exchange.
What payment methods are available on ZB?
What payment methods are available on ZB?
We accept payment via Virtual Account, QRIS, and Bank Transfer
